Privacy Policy
How information submitted through this website is used.
This policy describes the information Cal Bay Express collects through this website and how it is used. It must be reviewed against actual website functionality before publication.
1. Information We Collect
Cal Bay Express collects information submitted through our website, including information provided through our contact form, quote-request form, and information submitted in connection with independent courier opportunities. This may include your name, company name, telephone number, email address, and information related to your service needs or application.
2. Payment Information
This website does not collect or process credit-card or other payment information. Any payment or billing information submitted through third-party platforms or systems is subject to the privacy practices and security controls applicable to those platforms.
3. Cookies and Analytics
This website uses Google Analytics to understand general website usage and improve performance, Google Tag Manager to manage these website tags, and Google reCAPTCHA to help protect website forms from spam and automated abuse. The website also uses Google Fonts to display text and embeds Google Maps to show our office location and service area. These services may use cookies or collect information such as your IP address, browser information, and site activity, as described in Google’s Privacy Policy.
4. Third-Party Services and Platform Links
The Customer Login / Place an Order and Track a Delivery features direct users to the CXT delivery-management platform. Information entered through those features is processed through that platform and is subject to its applicable privacy practices, terms, and security practices.
5. How We Use Information
Information submitted through this website may be used to:
- Respond to service inquiries and requests
- Prepare and respond to quote requests
- Evaluate driver or independent contractor applications
- Communicate with customers, applicants, and other individuals who contact CBX
- Provide and support our services
Cal Bay Express does not sell personal information or provide personal information to unrelated third parties for their own marketing purposes.
6. Information Retention
Cal Bay Express retains information submitted through this website only for as long as reasonably necessary to fulfill the purpose for which it was collected, meet applicable business requirements, or comply with applicable legal obligations.
7. Contact Us About Privacy
Questions or concerns regarding this Privacy Policy may be directed to Cal Bay Express.
- Address
- Cal Bay Express
7080 Donlon Way, Suite 208, Dublin, CA 94568 - Phone
- (925) 551-8788